Frequently Asked Questions
Everything You Need to Know
Get answers to common questions about our auto body repair services, insurance claims, and what to expect during the repair process.
Common Questions
Auto Body Repair FAQ
Find answers to the most frequently asked questions about our services, processes, and policies.
Do you work with all insurance companies?+
Yes, we work with all major insurance providers in Ireland and the EU. We can handle the entire claims process on your behalf, including damage assessment, documentation, and direct billing arrangements. Our team is experienced in insurance procedures and will help ensure your claim is processed smoothly and efficiently.
How long does a typical repair take?+
Repair time varies depending on the extent of damage and parts availability. Minor repairs like small dents or scratches typically take 1-2 days, while more extensive collision damage may require 5-10 working days. We provide realistic timeframes during your initial assessment and keep you updated if any delays occur.
Do you provide rental car assistance?+
While we don't provide rental cars directly, we work closely with several rental agencies and can help coordinate temporary transportation through your insurance provider. Many comprehensive insurance policies include rental car coverage during repairs, and we'll help you understand your options.
What warranty do you offer on repairs?+
We stand behind our work with a comprehensive warranty on all repairs. Paint work is covered for 2 years, while structural and mechanical repairs carry a 12-month warranty. Our warranty covers both materials and workmanship, giving you peace of mind long after your vehicle is returned.
Can you repair all vehicle makes and models?+
Yes, our certified technicians are trained to work on all vehicle makes and models, from economy cars to luxury vehicles and light commercial vehicles. We use manufacturer-approved parts and repair procedures to ensure your vehicle meets original safety and performance standards.
Still Have Questions?
Get Expert Advice Today
Contact our team for personalised answers about your specific repair needs. We're here to help you understand the process and make informed decisions.